Southwest Airline Research Paper Example | Topics and Well Written Essays - 1500 words

Southwest Airline - Research Paper Example According to Kelly (2008), Southwest Airlines has a code of ethics that is targeted to regulate the way people interact and respond to the different things they encounter in their delivery of services. The code of ethics in the company ensures that the employees develop a culture of responsible service delivery to all their clients. This culture is supposed to ensure that they have developed a code that requires all its employees comply with the law, rules, and regulations that determine when, where and how the action will take place and determine who is to guide the performance of the activity. The code of ethics allows that all the employees should respond to international and local clients according to the orders that are set out by the organizational management to ensure that they are able to deliver services without partiality. Federal Aviation Authority (FAA) seriously deals with aspects of corruption in the company in the company as notes Berger (2011). According to the Southw est Airlines’ code of ethics, there are issues no employees of the company is allowed to make any unwarranted payment to any government official from within the country or even from other places in the world. This code is made to ensure that all acts of corruption are prevented and this is an evidence of the company’s commitment to the delivery of services at a fair competition level. This means that Southwest Airlines Company does not feel threatened by other companies that offer similar services in the market.... that they have developed a code that requires all its employees comply with the law, rules and regulations that determine when, where and how action will take place and determine who is to guide the performance of the activity. The code of ethics allows that all the employees should respond to international and local clients according to the orders that are set out by the organizational management to ensure that they are able to deliver services without partiality. Federal Aviation Authority (FAA) seriously deals with aspects of corruption in the company in the company as notes Berger (2011). According to the Southwest Airlines’ code of ethics, there are issues no employees of the company is allowed to make any unwarranted payment to any government official from within the country or even from other places in the world. This code is made to ensure that all acts of corruption are prevented and this is an evidence of the company’s commitment to the delivery of services at a fair competition level. This means that Southwest Airlines Company is does not feel threatened by other companies that offer similar services in the market. The company has established this code of ethics as a regulation for the members of the society but it has implication on an individual who breaks it because it can amount to a legal offense. This means that the company has a code of ethics that will ensures that it will be able to regulate its internal and external environment (Kelly, 2008). Another ethical issue that form an important aspect of the life of the Southwest Airlines is the aspect that it has a clear stipulation on how it will compete honestly with other companies. For example, they offer the opportunity to customers to change their tickets prior to charging as opposed to other